Organizational Ouches can occur between colleagues, within or across teams, and deep within our own souls. They may vary by the size or growth of our company. But what is true is that all leaders, teams, and organizations will have an ouch — it’s an inevitable part of growing as a company and leader. And similarly to our growth from child to adult, we cannot entirely avoid pain and injury. And nor should we. Leaders who pretend as if the pain does not exist or who work tirelessly to keep their organization away from the pain associated with growth, do their organization a disservice.
So if the ouch is inevitable, it is our response to the pain that ensures that we minimize the suffering for us and those we lead. If we can become more aware of how we make others say ouch and how we respond to the ouches in our lives, we will indeed be able to limit the suffering we inflict and incur.
This NQ18 is to help you react to your organizational pains, so that we can thoughtfully respond to pain in a way that leads to greater resilience and health.